Cookie Policy

Scope and Company Information
This Cookie Policy applies to all U.S. consumers accessing and using the Trade Assistance website, including browsing products, placing orders, managing accounts, and contacting customer service. The policy explains how the website uses cookies and similar technologies to collect information and outlines users’ rights regarding data processing.

Company Information:

  • Company Name: TRADE ASSISTANCE LLC
  • Address: 7901 4th St N, 12794, St. Petersburg, FL 33702, United States
  • Registration Number (EIN): 88-2894096
  • Phone: +1 701-391-2131
  • Email: info@tradeassistancellc.com
  • Customer Service Hours (EST): Monday to Friday, 8:00 AM–6:00 PM

Users can contact customer service by phone or email, and all email inquiries will be responded to within 24 hours.

What Are Cookies
Cookies are small text files stored on a user’s device (computer, smartphone, or tablet) when visiting a website. Their main functions include:

  • Recording user behavior on the website (pages visited, clicks, etc.)
  • Saving language preferences and display settings
  • Temporarily storing shopping cart contents
  • Maintaining user session status

Cookies do not directly identify personal identity and do not collect sensitive personal data. They are primarily used to ensure proper website functionality and enhance the user experience.

Types of Cookies and Their Purpose

1. Necessary Cookies

  • Cannot be disabled, as they are essential for website operation
  • Purposes include:
    • Maintaining user login status
    • Saving shopping cart contents and temporary order data
    • Correct page loading
    • Supporting order processing and payment procedures

2. Functional Cookies

  • Users can choose to enable or disable these cookies
  • Purposes include:
    • Saving language preferences and display settings
    • Recording previously viewed products for easier navigation
    • Analyzing website usage to optimize structure and content

Cookie Creation and Storage

  • Cookies are automatically generated when users visit the website and are managed by the site
  • Storage rules:
    • Cookies are retained only as long as necessary
    • Session cookies are deleted after the user ends the visit
    • Functional cookies can be removed or disabled through browser settings
  • Data processing follows the principle of minimization and complies with privacy protection standards

User Rights
Users have the following rights under U.S. privacy regulations:

  • Right to Information: Users are informed about cookie usage upon first visiting the website
  • Consent or Refusal: Users can choose to accept or reject functional cookies. Necessary cookies do not require consent
  • Withdrawal of Consent: Users can withdraw consent at any time by:
    • Clearing cookies from the browser
    • Changing browser settings
    • Contacting customer service

Customer Service Contact:

Managing Cookies
Users can manage cookies through browser settings, for example:

  • Chrome: Settings → Privacy & Security → Cookies
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Settings → Privacy → Manage Cookies

Disabling cookies may affect the following functions:

  • Accessing user accounts
  • Managing shopping carts
  • Placing orders and making payments

Security Measures
Trade Assistance implements technical and organizational measures to protect cookie data:

  • Using HTTPS to encrypt data transmission
  • Controlling system access permissions
  • Regularly updating security measures
  • Preventing unauthorized access and data loss

Policy Updates
This Cookie Policy may be updated due to regulatory changes or operational adjustments. The latest version will be published on the website and take effect immediately. Users are advised to review this page periodically for the most current information.