Contact information

 

Welcome to the Trade Assistance website. If you have any questions about our furniture and home products, need technical support, or want to check the status of your order, you can contact us using the methods below. We are committed to providing timely and transparent service, so that consumers are fully informed at every step.

Company Information
Trade Assistance is owned and operated by the U.S.-registered company TRADE ASSISTANCE LLC, headquartered in St. Petersburg, Florida, at 7901 4th St N, 12794, St. Petersburg, FL 33702. The company registration number (EIN) is 88-2894096. All operations are conducted within the United States, serving U.S. consumers with furniture and home products, including furniture and accessories for bedrooms, living rooms, dining rooms, and office spaces.

Phone Contact
You can call our customer service team at +1 701-391-2131 to speak directly with a representative. Phone service is available Monday to Friday, from 8:00 AM  to 6:00 PM (EST), ensuring timely response during business hours.

Email
If you prefer written communication, you can send an email to info@tradeassistancellc.com. We will respond to all email inquiries within 24 hours, including questions about orders, product information, shipping arrangements, and after-sales service. Please provide your order number (if applicable) and a detailed description of your issue to help us address it accurately.

Order and Shipping Inquiries
If you need information about order processing, shipment status, or delivery times, you can contact us by phone or email. We provide order confirmation details, estimated shipping times, and shipping method information, ensuring that you can track every step after placing your order.

Returns and Maintenance
If you receive a damaged product or need to return an item, you can contact us using the methods above. We will provide instructions for the return process, shipping requirements, and product maintenance guidance to help you handle items safely and properly.

Customer Support
Trade Assistance is committed to providing clear and reliable customer service information. All our communications are based on actual business processes and company operations, ensuring that consumers have the necessary information and assistance during inquiries, purchases, and use of our furniture products.