Legal notice

 

Scope and Company Information
This supplemental legal information applies to all transactions involving U.S. consumers purchasing furniture and home products through the Trade Assistance website, including online ordering, payment, shipping, and after-sales service. Products include furniture and accessories for bedrooms, living rooms, dining rooms, and office spaces.

Company Information:

  • Company Name: TRADE ASSISTANCE LLC
  • Address: 7901 4th St N, 12794, St. Petersburg, FL 33702, United States
  • Registration Number (EIN): 88-2894096
  • Phone: +1 701-391-2131
  • Email: info@tradeassistancellc.com
  • Customer Service Hours (EST): Monday to Friday, 8:00 AM-6:00 PM

Customers can contact us by phone or email during business hours. All email inquiries will be responded to within 24 hours.

Services and Order Management

  • Trade Assistance furniture and home products are sold exclusively online through the website. All orders must be placed through the website.
  • Order Display and Verification: Consumers can review the complete order before payment, including product prices, quantities, shipping fees.
  • Shipping Method: Products are shipped directly from U.S. warehouses to the address provided by the consumer.
  • Estimated Delivery Time: 4-7 business days. 

Product Prices and Taxes

  • All products are priced in U.S. dollars (USD). The total order amount is clearly displayed on the checkout page.
  • The order total includes product price, shipping fees, and applicable sales tax.
  • Consumers can verify the total amount before payment to ensure there are no hidden fees.

Payment and Data Security

  • All payments are processed through secure payment gateways using encrypted channels.
  • Full credit card information (such as CVV codes) is not stored.
  • Payment information is used only to process the current order and not for any other purpose.

After-Sales Service and Returns

  • Trade Assistance provides returns and after-sales support. Detailed policies are available on the website.
  • All after-sales requests must include the order number and will be processed according to order status and product type.
  • After-sales services comply with U.S. consumer protection laws, including return periods and associated rights.

User Rights

  • Consumers have the right to access their personal information and, under applicable law, request correction or deletion of data.
  • All personal information is handled in accordance with U.S. privacy and data protection regulations, ensuring security and transparency.
  • Users can submit requests using the contact information above, and we will respond within a reasonable timeframe.

Governing Law and Dispute Resolution

  • Trade Assistance sales activities are governed by U.S. federal law .
  • For disputes related to transactions or services, consumers should first attempt resolution through direct communication. If unresolved, disputes will be handled according to legal procedures.

Policy Updates
This supplemental legal information may be updated due to changes in company operations or legal regulations. The latest version will be published on the website and take effect immediately upon posting. Consumers are advised to review this page periodically for the most current information.